Unilode
Web App
Smarter ULD solutions
Unilode Aviation Solutions manages the world’s largest outsourced fleet of ULDs (Unit Load Devices). ACTIS is a MRO (Maintenance, Repair and Operations) lifecycle software application for managing these ULDs.
Datacom was tasked with updating and streamlining ACTIS’s workflow process to make it more efficient and user-friendly for the business.
My Role
Senior UX/UI Designer
12 month contract
My Responsibilities
_Discovery workshops
_Digital strategy
_Persona refinement
_Information architecture
_Userflows and Wireframes
_User Interface design and prototypes
_Interactive design
_Design system
I collaborated closely with the business and development teams in New Zealand, Australia and Switzerland on all aspects of the products well as managed a small team of Product Designers.
Discovery workshops
Working in an Agile environment with fortnightly sprints, we spent three months in the ‘discovery’ phase, scoping the updates between the existing ACTIS platform and the new ACTIS 2.0 platform.
Information Architecture and Wireframes
We carefully crafted every element, bring the most import content and actions to the forefront and removing what was unnecessary. Screen-by-screen we built low-fi wireframes, iterating and refining the user journeys and micro-interactions.
Prototypes and UI design
As each user journey became more and more defined, we began building a prototype of the entire platform, linking all the userflows for the different personas. Once the prototypes were approved and the Styleguides completed, we finalised the User Interface designs ready for DEV.
Styleguides
With the designers moving on to other contracts and the development taking further 12 months, these Styleguides became an important reference (design truth) for the DEV team in the build.
